One thing that we like to do is bring you news and issues that effect laptops and netbooks, so for any that owns or is thinking of buying a Samsung N510 you may want to take a little look at this.
The initial problem has been highlighted by the guys over at sammynetbook.com when they started receiving reports about a hinge problem on the computer. This may only a cosmetic but Samsung for some reason is not taking it seriously by all accounts.
Source [Eee PC]
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This exqact same problem has happened to me. It occured on the left hand side, and the hinge breaks away every time you move the screen back and forth. Should I contact samsung, or is this indeed a waste of time?
I have exactly the same problem with my netbook. I have called Samsung and after major arguments with them, eventually they agreed to send for collection.
Explaining them that I cannot let them have the netbook for two weeks just so that they can see what and if the hinges can be fixed, their replay was that if I am not happy I should write a complaint letter. Which I did with no result so far, obviously. I decided to go down the only available router so I have been waiting for the collection guy to arrive for 2 weeks now but yes, you’ve guessed it, nobody’s arrived. I have called Samsung 5 times now and each time they’ve arranged a new collection date, never respected. Apparently the guy supposed to collect the laptop works for a company that deals with all Samsung repairs in UK:
http://www.digicare.co.uk/aboutus.asp
From their website I understand that they repair freezers as well…no comment…
I bought Samsung N510 in beginning of November 2009. The hinge problem exactly as described above did happen on my netbook about a month ago.
Made a call to samsung support, they gave me a number for dealers in Dublin, Ireland who does under warranty repairs. Unfortunately for me “Fonemenders” did say that they never seen such issue before on any laptop because of manufacturers fault and I must be dropped netbook or so.